1. Overview
At Fred Carey, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your personal data and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
Information You Provide
- Account information (name, email, password)
- Profile information (company, role, preferences)
- Payment information (processed securely through Stripe)
- Communication data (support tickets, feedback)
- Content you create using the Service
Automatically Collected Information
- Device information (browser type, operating system)
- Usage data (features used, time spent, interactions)
- Log data (IP address, access times, pages viewed)
- Cookies and similar tracking technologies
3. How We Use Information
We use your information to:
- Provide, maintain, and improve the Service
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Analyze usage patterns and optimize performance
- Detect, prevent, and address technical issues
- Comply with legal obligations
- Send marketing communications (with your consent)
4. Information Sharing
We do not sell your personal information. We may share your information with:
Service Providers
Third-party vendors who perform services on our behalf, such as:
- Payment processing (Stripe)
- Cloud hosting (Vercel, AWS)
- Analytics (Google Analytics)
- Customer support tools
Legal Requirements
We may disclose information if required by law or in response to valid legal requests.
5. Data Security
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit (TLS/SSL)
- Encryption at rest for sensitive data
- Regular security assessments
- Access controls and authentication
- Regular backups and disaster recovery
- Employee security training
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide the Service to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are required to retain it for legal purposes.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update inaccurate or incomplete data
- Deletion: Request deletion of your data
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your data
- Objection: Object to certain data processing
- Withdraw Consent: Withdraw previously given consent
To exercise these rights, contact us at privacy@fredcarey.com.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Understand how you use the Service
- Improve your experience
- Measure the effectiveness of our marketing
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of the Service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
We ensure appropriate safeguards are in place for international transfers, such as Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
The Service is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Policy Updates
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when this policy was last revised.